Our Conflict Resolution and Mediation Accreditation training course is offered in conjunction with the Australian Mediation Association. It provides you with outstanding faculty and a challenging and practice-based curriculum. This will enhance and advance any career, for those wishing to commence a career as a mediator.

The rapidly growing field of mediation offers an alternative to the legal system, investigative processes or adversarial forums.

The facilitative mediation process empowers people to resolve conflicts in a wide variety of areas. These include couple separation and property/child arrangements, workplace, community and commercial disputes.

Covering the broad spectrum of conflict resolution as a whole, you will obtain Mediation Accreditation and complete the mediator training course with a better understanding of:

• The formal process of mediation as a specific method of conflict resolution. This will include the specific steps needed to come to a formal, written resolution.
• The process of mediation as a facilitator. This allows those involved in the conflict to shape the solution, rather than assigning one as an arbitrator or Judge.
• Fundamental communication skills. Especially important in conflict management such as listening, checking for accuracy in what you’ve heard, asking open-ended questions, reflecting, hearing wholly and empathetically, and more.
• Key negotiation, problem-solving, and conflict resolution skills. Transferable to a variety of fields and can help you advance in any career.

This course contributes to Mediation Accreditation, is for all forms of mediation and a gateway course to practice Family Dispute Resolution.