FAQs

If there's anything else you need to know..

How do I become an accredited mediator?

The requirements for accreditation via training are set out at section 2 of the Approval Standards and include:

  1. Complete a training course of a minimum of 38 hours with a provider whose course meets the training standards detailed at 2.3 of the Approval Standards.
  2. Undertake an assessment of at least 1.5 hours in length (2.4 of the Approval Standards).
  3. Apply to an RMAB for accreditation, providing evidence of the above training, assessment as competent, good character references, professional indemnity insurance and undertakings to comply with the Standards.

Both our online and face-to-face mediation programs meet the Approval standards under the National System to apply for accreditation.

What do the courses include whether Online or Face-to- Face?

Our mediation programs, in both the online and face-to-face formats, meet all requirements as set out at section 2 of the Approval Standards of the National Standards.

We offer an intensive 5-day program in Sydney, Brisbane and Melbourne (with an additional 6th day for accreditation) or a 1 month online mediation training program, featuring the latest, exciting new approaches to mediation training and learning, delivered in accordance with the Australian National Mediator Standards.

Using a combination of theory, activities and a series of mediation role play scenarios, participants will not only receive the knowledge they need but also regular one on one feedback regarding the development of their mediation process knowledge and skills throughout the duration of the programs.

See online course here See Face to Face course here.

Will these courses enable me to become accredited under the National System – NMAS?

Yes – Assessment for National Accreditation will be by way of a 90 minute role-play.

Participants will have the opportunity to undertake accreditation assessment on a single day (the Saturday directly following the 5 day face-to-face program) or at a convenient time for online course participants, at a cost of $550.00 (including GST).

What about becoming a Family Dispute Resolution Practitioner?

Our Gateway program means that having gained accreditation under the National Mediation Accreditation System (see information about approval under NMAS here), participants are entitled to undertake competency in the six compulsory units from the Vocational Graduate Diploma or Graduate Diploma of Family Dispute Resolution (or the higher education provider equivalent).

As a result participants becoming accredited as a Family Dispute Resolution Practitioner.

See: Family Dispute Resolution Accreditation Gateway

What are the costs of the mediation programs and how do I register?

What benefits do mediation standards bring?

When a profession is properly self-regulated from a quality perspective, the role of the profession, guided by the Mediator Standards Board can be focused on issues protecting users and professionals.

(The MSB is responsible for the ongoing development and maintenance of the National Mediator Accreditation System)

In the case of mediation, this includes enshrining confidentiality and privilege in law, supporting and implementing ethics considerations, encouraging use of mediation in court process and the enforceability of settlements.

This enables a proper balance to be struck between the responsibility of the profession to self-regulate efficiently and the role of improving the environment for the profession to develop while the consumer of the professional services, and the professionals themselves, are properly protected.

What work opportunities are there as a mediator?

There is an increasing use of mediation and other forms of alternative dispute resolution in Australia.

People who undertake mediation training vary to the extent that they find opportunities as a mediator. Some may find salaried roles within government or not for profit agencies. Others use their professional networks to build private mediation consultancy businesses, which may include offering other related professional services.

Others pursue further academic studies and careers, or use their mediation skills in roles such as working in human resources. As with many areas of study, it is very dependent on the individual - on their expectations, skills, flexibility, entrepreneurship and opportunities.*

Please visit our Careers page for job opportunities.

*this information courtesy of www.msb.org.au

If you have any further questions not addressed here,
please contact us